Meet Our Hearing Team

Des Moines & Central Iowa Audiologists and Specialists

Woodard Hearing Centers only employs experienced hearing health professionals to work with our patients. We believe highly trained professionals and the level of expertise they can provide to you is an integral part of the path to better hearing. Our Audiologists and Hearing Specialists aren’t just there to tell you what your hearing problem is; they will work with you so you can fully understand what your hearing loss entails and how you can get back to living your life. We are on your hearing journey each step of the way and believe you deserve the best.

Dr. Tyler Duraes

“I strive to provide a patient-centered approach to improve each patient’s quality of life and interpersonal relationships with their family and community.”



Dr. Tyler Duraes received his Doctorate of Audiology and Bachelor’s Degree in Speech & Hearing Science from the University of Utah. He completed his doctoral externship at an ENT practice in St. Louis, MO. working with patients of all ages providing hearing, balance, and amplification services. Additionally, he received training in various settings, from hospital clinics to school screenings. Tyler serves the Urbandale, Chariton, Guthrie Center, and Knoxville Woodard Hearing locations.


Specialties & Affiliations

Dr. Duraes is a member of the American Academy of Audiology (AAA), and the American Speech-Language-Hearing Association (ASHA). He specializes in the prescription, fitting and follow-up care of hearing aid devices, hearing evaluations, cerumen management, and tinnitus.


More about Dr. Duraes

Tyler was born in Azores, Portugal, however, moved to the states at a young age. He and his family eventually landed permanently in Utah; where he grew up. After spending some time in St. Louis and Des Moines, Tyler was so captivated by the Midwest hospitality, the green vegetation, and open hills that he decided to permanently relocate to the area. His hobbies include: traveling, soccer, archery, board games, hiking, spontaneous singing and dancing, and spending time with his rambunctious cat, Nova.


Dr. Caitlin McKenney

“I work to provide individualized care while helping each patient reach their hearing health goals.”



Dr. Caitlin McKenney completed her Doctorate of Audiology from Northern Illinois University, and her Bachelor’s Degree in Communication Sciences and Disorders and minor in Gerontology from University of Northern Iowa. She has completed clinical rotations in many settings, including university clinics, inpatient and outpatient hospital facilities, ENT offices, private practices, and school settings. Dr. McKenney serves Urbandale, Greenfield, Grinnell, and Winterset offices.

Specialties & Affiliations

Dr. McKenney is a member of the American Academy of Audiology (AAA), the American Speech-Language-Hearing Association (ASHA), the Iowa Speech-Language-Hearing Association (ISHA), and the Iowa Hearing Association (IHA). She specializes in the prescription and fitting of hearing aids, cerumen management, tinnitus, misophonia, hyperacusis, and decrease sound tolerance.

More About Dr. McKenney

Caitlin is a West Des Moines Native that is blessed to to be able to serve the community she grew up in. After spending 4 years in the Chicagoland area, she is excited to leave the rush hour traffic and return to the great state of Iowa. Caitlin’s hobbies include listening jazz music, playing instruments, exploring new places, and spending time with her family, friends, and her dog, Winnie.

Tricia Veik, NBC-HIS

My objectives are excellent customer service and improvement in your quality of life.


Tricia is licensed by the State of Iowa to dispense hearing aids and has provided hearing services in the central-Iowa region for more than ten years. Ms. Veik works with adults for the fitting and ongoing management of hearing aids and hearing conservation. Tricia proudly serves on the  State of Iowa Hearing Instrument Specialists Board as Vice Chair. Previously, Tricia worked at a school with a Deaf Education Academy.

She has been personally affected by hearing loss in her family and is a strong advocate for people who are hard-of-hearing. She has taken multiple sign language courses and is able to communicate in American Sign Language. Tricia serves the Urbandale, Adel, Indianola, and Perry offices.


Specialties & Affiliations

Tricia is a National Board Certified Hearing Instrument Specialist specializing in prescribing and fitting hearing aids. She is a member of the Iowa Hearing Association and proudly represents the Foundation for Sight and Sound as a scholarship judge for students entering college.


More About Tricia

In her free time, Tricia volunteers at the Des Moines Playhouse. She also enjoys reading, watching movies, watching or playing sports, and playing card games.